Terms of service

Regarding the use of the shopping site "RonRon Lolita Fashion Online Store" (hereinafter referred to as "this site","we" or "us") operated by xearts Inc. (hereinafter referred to as "the company"), we established the terms and conditions as follows.

Section 1: Scope of this Agreement
This agreement stipulates the services provided by this site. The Company reserves the right to change these Terms without the user's consent.

Section 2: Definitions of the words
Definitions of the words in this term shall be as follows:
1. User: A person who browses, purchases, Email subscribers and members as follows.
2. Member: A user who has registered as a member in accordance with the provisions of Section 4.
3. Email subscribers: Users who have registered to subscribe to email magazines.
4. Service: Service provided by us to users on this site based on these terms, etc.

Section 3: Use of this site
The user shall use the Service in accordance with the terms and the "Please confirm before purchasing" specified by the company. In addition, when using this service, it is assumed that the user has agreed to this terms.

Section 4: Members
1. After approving these Terms and completing the prescribed enrollment procedures, those who have been approved by the company will be called "Members".
2. If we determine that it is inappropriate to approve you as a member, we may not approve your membership.
3. One member only can register for one account.

Section 5: Password Management
1. The member shall be responsible for the management and use of the password registered on this site.
2. Acts such as transferring, selling, or lending passwords are strictly prohibited.
3. The company shall not be responsible for any negligence in the use of the password by the member or any damage caused by the use of the password by a third party. A manifestation of intention to the company using a password shall be deemed to be a valid manifestation of intention of the member corresponding to this password.

Section 6: Cancellation of Membership
1. In the following cases, the company can cancel membership without prior notice or consent to the relevant member.
(1) In case of violation of the prohibited terms stipulated in Section 8 and other terms
(2) When the company recognizes that the information which was reported by the member at the time of ordering/enrollment or subsequent questionnaires are intentionally false.
(3) When the password is used illegally or allowed to be used.
(4) When there is an illegal act that we do not approve.
(5) If there is any other act that our company deems inappropriate.
2. When canceling the qualification, we shall cancel all the rights that the member has against the company.

Section 7: Withdrawal
When a member withdraws from the company, he/she shall notify us in accordance with the prescribed procedures, and the member will be withdrawn after completing the withdrawal procedures at the company.

Section 8: User Prohibitions
1. The company prohibits users from engaging in any of the following acts, or acts that are likely to fall under any of the following:
(1) Acts contrary to public order and morals
(2) Acts that lead to criminal acts
(3) Acts that violate laws and regulations
(4) Acts that infringe copyrights or other intellectual property rights of the company, other users, or third parties
(5) Acts that violate the property, privacy, etc. of our company, other users, or third parties
(6) Acts that cause disadvantages to the company, other users, or third parties
(7) Acts that slander our company, other users, or third parties
(8) Acts that interfere with the operation of this site. Acts that injure the trust of the Company.
(9) All business activities that use the user's identity without obtaining our company's approval
(10) Election campaigns or similar acts, or acts that violate the Public Offices Election Law
(11) Acts of giving false answers to all questionnaires conducted by the company, including ordering and membership procedures.
(12) Acts of sending or writing harmful computer programs, etc.
(13) Illegal use of ID and password
(14) Other acts that the company deems inappropriate as acts of the user.

Section 9: Prohibition of Use beyond the Scope of Private Use
The User can not reproduce, sell, publish the information obtained through the company, unless approved by the company (including obtaining the consent of the third party through the company if there is a third party who holds the rights of the information) beyond the scope of personal use.

Section 10: Suspension of Service
1. In the following cases, we may suspend all or the part or our service content without prior notice or consent the user.
(1) In the case of regular maintenance, updates of this site and emergencies
(2) When it becomes difficult to continue the operation of this site due to force majeure such as fire, power outage, natural disaster or other unforeseen circumstances.
2. Even if the user suffers any disadvantage or damage due to the above situation, we will not be held responsible for it.

Section 11: Change or Cancellation of Service Content
1. We may change or discontinue the service content of this site without prior notice or consent the users.
2. Even if the service content is changed or discontinued based on the preceding paragraph, if the user suffers any disadvantage or damage, the company shall be exempted from its responsibility.

Section 12: Suspension of Service
We may suspend the service of this site with a certain notice period.

Section 13: Handling of Personal Information
The personal information we collect will be handled as follows. When a user provides personal information to us, it is assumed that the user agreed to the following handling.
1. We use the personal information for the following purposes:
(1) Membership management
(2) Sales of goods and services
(3) Packing and shipping of products, etc.
(4) Warranty and after-sales service (including customer inquiries, etc.)
(5) Information analysis (analysis of purchasers class, etc.)
(6) Providing information about products and services and conducting customer surveys
2. We will not disclose or leak the above personal information to third parties. However, please note that this does not apply in the following cases.
(1) When it is necessary for the company and outsourcing companies to fulfill contractual obligations to customers, such as disclosing the user's name and address to delivery companies, inputting information such as names on original products, etc.
(2) When the disclosure of user information is requested by a court, other judicial body, or administrative organization based on laws and ordinances
(3) When it is necessary to protect the rights and property of the company, our affiliates, users or third parties
(4) To avoid inconvenience or damage to our company or our affiliates due to disputes between users and other users or third parties 
3. Users can freely decide whether or not to provide us the information such as your name and address. However, please note that if the user does not provide information such as name and address, we will not be able to provide this service to the user. In addition, the user shall be responsible for any disadvantages resulting from this situation.
4. After entering the personal information, the user can request us to disclose your personal information such as name, address, telephone number, etc. In addition, as a result of disclosure, if there is an error in the personal information, the user can request us to correct or delete the personal information. If you would like to request disclosure, correction or deletion, please contact us from the inquiry form.

Section 14: Disclaimer
1. Regardless of the reason, we shall not be liable for any damages suffered by users or third parties due to delays or interruptions in the provision of services on this site.
2. We do not take any responsibility for the accuracy of information, etc. obtained through the use of the services of this site, suitability for specific purposes, etc.
3. We will not be held responsible for any damage caused by the information obtained through the use of the services of this site.
4. In the event that a dispute arises between a user and another user or a third party regarding the information and services provided through this site, the user shall resolve the dispute at his/her own expense and responsibility, and shall not cause any damage to our company. shall be
5. We will not be held responsible for any disputes arising from the performance of obligations related to transactions such as product sales between users and third parties conducted through this site, and other transactions.
6. The Company shall not be held responsible for any problems arising from the disclosure of user registration information pursuant to Article 13, Paragraphs 2 and 4.

Section 15: About the provision of this service
1. How to apply
You shall apply for the use of this service from this site.
2. Application time
We accept applications for products 24 hours a day, but we may not be able to accept applications due to server maintenance or other reasons. Even in this case, we do not take any responsibility.
3. display price
Prices are displayed including tax.
4. Delivery charge
Since shipping charges vary depending on each product and the region to which it is sent, the User shall be sure to check each product detail page.
5. payment method
The method of payment for the price arising from the use of this service shall be limited to payment by credit card in the name of the person himself/herself, or a payment method separately approved by the Company.
6. When the contract is concluded
A sales contract shall be established between the user and us regarding the ordered product at the time when the "order confirmation email" is sent from our company to the user.
7. Purchase slip
The "order confirmation e-mail" sent by our company to the e-mail address entered at the time of ordering will be replaced with the "purchase slip", so please keep it in a safe place.
8. Addressee
The destination is limited to Japan or the country specified by our company.
9. send
For regular products, we will ship the product within 7 days to 3 weeks after you place your order (if you use convenience store payment or bank transfer, after confirming your payment). However, please note that there may be delays due to inventory issues or overseas situations. Other details depend on shipping policy.
10. Cancellation/Return/Exchange
(1) We accept cancellations and changes after the order is completed only if you contact us within 3 hours after placing the order. However, if the order has already been shipped, it cannot be canceled or changed. In addition, instant delivery products cannot be canceled or changed.
(2) Returns and exchanges after delivery of the product are accepted only if the shipped product is defective or different from the ordered product (Please contact us within 3 days from the arrival of the product, and (limited to cases where the return procedure is completed within). We do not accept cancellations or returns due to user convenience, so please choose carefully when ordering.
(3) Notwithstanding the preceding paragraph, the following products cannot be canceled, returned or exchanged.
・Products with tags removed or used products
・Items returned without prior contact or consent to our company
・Products that have been scratched or soiled by the user
・Food and drink (including health food), flowers and other fresh produce
・Products without packages (bags/cases)
・Products that have been processed for users, such as custom-made products and products with names
・Other products that are clearly stated on the product introduction page that they cannot be returned (for details, please contact the inquiry window)
(4) If there is an obvious defect in the product or if the product is incorrect, we will bear the shipping costs for returning the product. We cannot accept returns or exchanges due to customer's convenience, such as minor defects, dislike of the product, or failure to make it in time for the wearing date. Details are subject to return policy.
11. guarantee
Except for the cases stated in the preceding article, we do not guarantee any defects in the products we sell.
12. Other notes
(1) Some products are limited in quantity and may not be delivered due to sold out.
(2) Some of the products we deliver may differ slightly from the products shown on the website due to changes in specifications by the manufacturer.
(3) The product photos posted on the website are of the actual product, but when viewed through a monitor, the color tone may differ from the actual product when viewed directly.
(4) We do not take any responsibility for problems caused by non-delivery or garbled characters in e-mails sent from us to customers and e-mails sent from users to us.
(5) If you have ordered multiple items and some of the items are out of stock, we may, at our discretion, deliver the items after all the ordered items are available.
(6) We may cancel the order without prior notice if we determine that it is a mischief, fraudulent order, etc.
(7) The user may be contacted by telephone, email, etc to confirm the details of the order and the identity of the user. In addition, you may be asked to submit identification documents. If the user does not comply or cannot be contacted, we may cancel the order without notice.

Section 16: Agreed Jurisdiction
In the event that a lawsuit arises between us and the user regarding this service, the Nagoya District Court shall be the exclusive agreed jurisdictional court.

Section 17: Applicable law
Japanese law shall be applied to the formation, effectiveness, performance and interpretation of this Agreement.

The information desk

RonRon Lolita fashion online shop
Address: TOMITA Building 3F, 2-9-8 Shinei, Naka-ku, Nagoya 460-0007
Email: ronron.lolita@gmail.com