Please check the following settings when contacting LonLon.

  • Spam mail rejection settings, mail filter services of providers, etc.
  • Email rejection setting with URL

Emails from our company may not be delivered due to email filters, etc., so please set your settings so that you can receive emails from "" and " ".

[Business hours of Lon Lon customer service]
Monday-Friday: 10:00-18:00 (excluding Saturdays, Sundays, holidays, year-end and New Year holidays, and summer holidays)

We will respond to your inquiry within 3 business days.
If you do not hear from us after 3 business days have passed, please check your email settings and contact us again using the email form.
We also accept inquiries by phone ( 052-684-6646 ), chat, twitter , Instagram , and TikTok DM.

If you are in a hurry, please contact us by phone.

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