inquiry
*Our inquiry desk is closed on weekends, national holidays, the New Year's holidays, and summer holidays. We respond in order, so it may take some time to respond after the holidays. Thank you for your understanding.
When contacting RonRon, please check the following settings.
- Spam rejection settings, email filter services from providers, etc.
- URL-based email rejection settings
Please make sure that you are able to receive emails from "info@ronron-lolita.com" and "ronron.lolita@gmail.com" as email filters may prevent you from receiving our emails .
[RonRon Customer Service Hours]
Mon-Fri: 10:00-18:00 (excluding weekends, national holidays, year-end and New Year holidays, and summer holidays)
We will respond to your inquiries within 3 business days.
If you have not received any reply within 3 business days, please check here and contact us again via the email form.
We also accept inquiries via phone ( 052-684-6646 ), chat, and DMs on Twitter , Instagram , and TikTok (responses to inquiries via DMs may take some time).
If you are in a hurry, please contact us by phone.