About delivery days
Regarding shipping delays due to the influence of the new coronavirus
- For regular products (ordered and shipped from overseas)
- After you place your order (convenience store/bank transfer after confirming your payment), we will deliver it in about 10 to 30 days .
- In the case of reserved products (ordered and shipped from overseas)
- Please refer to the individual product pages for estimated delivery times.
- If you place an order with regular items, we will ship them all together when all the items are ready.
- In the case of immediate delivery products (shipped from Aichi Prefecture)
- Orders placed by 12:00 noon on weekdays (convenience store/bank transfer payment confirmation) will be shipped on the same day. Holidays will be shipped on the next business day.
- If you order regular items and reserved items at the same time, they will be shipped separately.
- Click here for details and notes on instant delivery products.
- If there is no particular description, it will be "regular product". "Instant delivery item" refers to an immediate delivery item for which "Instant delivery" is selected from the "Delivery" tab.
- Regular products and reserved products are ordered from overseas manufacturers, inspected at overseas warehouses, transported to Japan by international mail, and delivered by Sagawa Express, Yamato Transport, or Japan Post. If an abnormality is found during the inspection, it will be ordered again.
- Immediate delivery products will be delivered by Japan Post from our domestic warehouse (Aichi Prefecture).
- Due to the reduction of flights due to the spread of new coronavirus infection, it may take longer than usual to arrive in Japan. Please purchase with plenty of time after understanding.
- We cannot accept cancellations for the reason that you will not be in time for the wearing date. Please allow plenty of time for your order.
- In case of delay from the above schedule, we will contact you separately.