Year-end and New Year RonRon customer contact sales

Thank you for always using RonRon.

We apologize for any inconvenience, but our customer service center will be closed during the New Year holidays on the following dates.

■ RonRon Customer Service Year-end and New Year holiday hours
Open until 18:00 on Friday, December 27, 2024. Closed from Saturday, December 28, 2024 to Sunday, January 5, 2025.
New Year business hours: Monday, January 6, 2025, starting at 10:00

Products that have been shipped internationally or domestically before the holiday period may arrive during the holiday period.

* For immediate delivery items , orders (or payment if paying by convenience store or bank transfer) placed by December 25th (Wednesday) will be shipped before the holiday period (orders placed between December 26th and January 5th will be shipped sequentially from January 6th onwards).

We will continue to accept orders from our online shop as normal during the closure period.

Inquiries regarding orders and unshipped items will be handled in order from Monday, January 6th onwards.
Due to the high volume of inquiries and orders, it may take several days for us to respond to your inquiry or ship your order.

We apologize for any inconvenience this may cause our customers, and we appreciate your understanding and cooperation.